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The login captcha is blank, broken, or rejects every attempt.
The captcha on BlackOps does two jobs. It filters automated traffic and it carries the market onion address inside the image, which is what lets you verify you are on the real site.
Usually a partial page load caused by a slow circuit. Reload the page fully, and if the image still does not appear, request a new circuit and try again. A different verified address often works immediately.
Normally a stale session. Reload so a fresh captcha is issued rather than resubmitting the old one, and check for case sensitivity before assuming it is broken.
Switch to another verified address. A captcha that consistently fails on one address while working on another points at load rather than at your browser.
A captcha normally exists only to filter automated traffic. Here it does a second job, because the market address is printed inside the image itself. An attacker running a copy of the login page can serve you their own captcha, but they cannot make your browser show their address while the image shows the real one. That is the reason to read the image rather than only solve it.
It also explains why a captcha that consistently fails on one address and works on another is usually load rather than a fault. The image is generated by the service, so a service under pressure produces slow or partial images before it produces anything else.
| Severity | Problem | Area | Likely cause |
|---|---|---|---|
| Common | BlackOps will not load at all The address times out or the page never finishes loading. | Access and loading | A degraded Tor circuit on your side, or a flood against that specific address. |
| Minor | Pages load but everything is extremely slow The market opens, but each page takes many seconds and images crawl. | Access and loading | Tor routing overhead plus a slow relay in your current circuit. |
| Critical | The address on the login screen does not match your browser The onion printed on the page is different from the one in your address bar. | Access and loading | You are on a cloned login page built to collect credentials. |