Monero only. BlackOps settles in one coin and keeps several onion addresses live. Free to read · no account · nothing collected
12 database entries · 5 guides
3 verified addresses
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Problem and fix database

Every entry is written around the symptom rather than the cause, because the symptom is the part you can see. Severity is graded so you know immediately whether to keep troubleshooting or stop what you are doing.

Access and loading
SeverityProblemAreaLikely cause
CommonBlackOps will not load at all
The address times out or the page never finishes loading.
Access and loadingA degraded Tor circuit on your side, or a flood against that specific address.
MinorPages load but everything is extremely slow
The market opens, but each page takes many seconds and images crawl.
Access and loadingTor routing overhead plus a slow relay in your current circuit.
CommonThe captcha will not load or will not accept anything
The login captcha is blank, broken, or rejects every attempt.
Access and loadingImage blocked by a partial page load, or a stale session on a loaded address.
CriticalThe address on the login screen does not match your browser
The onion printed on the page is different from the one in your address bar.
Access and loadingYou are on a cloned login page built to collect credentials.
Account and login
SeverityProblemAreaLikely cause
CommonThe login rejects a password you know is correct
Credentials that worked before are refused.
Account and loginA cloned page, a stale session, or a two factor step not being completed.
SeriousLocked out after losing the PGP key used for two factor
Two factor is enabled and the key that signs the challenge is gone.
Account and loginThe private key that signs the login challenge no longer exists.
SeriousPassword forgotten and the recovery phrase is missing
No password and no written recovery phrase.
Account and loginThe recovery phrase is the only route back and it was never stored.
Payments and deposits
SeverityProblemAreaLikely cause
CommonMonero sent but the deposit has not appeared
The transaction left your wallet and the order still shows unfunded.
Payments and depositsConfirmations still pending, or the amount sent does not match the order.
CommonSent the wrong amount for an order
The deposit is short or larger than the order requires.
Payments and depositsNetwork fee deducted from the sent amount, or a mistyped figure.
Orders and disputes
SeverityProblemAreaLikely cause
CommonOrder funded but stuck in pending
Escrow is funded and the order has not moved for days.
Orders and disputesThe vendor has not marked dispatch, which is often just their schedule.
SeriousThe vendor has stopped responding
Messages go unanswered after an order was funded.
Orders and disputesVendor inactive, overloaded, or no longer operating.
SeriousA dispute is open and nothing is happening
The dispute was raised and there has been no visible movement.
Orders and disputesArbitration is queued, or the submitted case lacks dates and references.

How severity is graded

Minor means it is annoying and costs you nothing. Common means it happens to most people eventually and has a routine fix. Serious means the account or an order is genuinely at risk and the steps matter. Critical appears once, on the entry about an address mismatch, because that is the only situation here where the correct response is to stop immediately rather than to troubleshoot.