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The things people ask most often, answered without padding.
There is no single permanent address and nothing on the ordinary web. BlackOps publishes several onion addresses that all open the same market. Copy one from the addresses block on this page and confirm it on the login screen before typing anything.
Usually a tired Tor circuit or a flood on that one address. Request a new circuit, restart Tor Browser if that fails, then try another verified address. The database entry on loading problems walks through it.
Monero only. There is no Bitcoin option and no background swap, so the whole payment path runs through one coin.
Compare the onion printed on the login screen against your browser address bar. A clone can copy the design perfectly and cannot show the real address while living at its own. If they differ, close the tab.
Almost certainly not. Monero confirmations take around twenty minutes and markets wait for several before crediting. Check you used the address issued for that specific order before treating it as a problem.
Wait out the stated dispatch window, send one clear message with the order reference, then open a dispute if the window has clearly passed. Do not confirm receipt to speed things up.
No, not on a seller you have not tested. Confirming releases escrow and removes the dispute route at the same moment, which turns a protected order into an unprotected one.
Look for a backup first, including old machines and encrypted archives. Back the key up offline the day you create it, because a key that exists in one place is one you will eventually lose.
No. It publishes verified addresses and a database of fixes. There is no account, no payment, no advertising and nothing collected about visitors, and it is not the market itself.
Never. A page asking for it is harvesting accounts. Store the phrase on paper, never type it into a web form, and treat any request for it as proof the page is fake.
The database covers the specific things that go wrong, one entry per symptom, and the guides cover the whole path when nothing is broken. Between them they answer most of what is missing from this page, and both are organised so you can find the relevant part without reading everything.